Watch out for imposter scams
ESSA is committed to protecting our customers from fraud and scam events and helping you be cybersmart by following these tips to protect your accounts and information.
BEWARE OF IMPOSTERS
Don’t fall for a fake.
• Imposters can come in all different shapes and sizes, from banks, real estate and utility companies, to family members and government agencies. Here are some ways to recognize this type of scam before it happens to you.
Recognize pressure tactics.
• Fraudsters use pressure tactics to create a false sense of urgency. They may tell you they will disconnect your electricity, you’re late with a payment, or your benefits will be discontinued. Discover more tips to protect yourself against fraud.
ESSA will never ask that.
• ESSA will never call you and then ask you for your ESSA PIN, password, or other personal identification details. If something feels strange, hang up immediately.
Go to the source.
• Confirm who you are dealing with by calling the number on the back of your card, at a trusted number on the company website, or by verifying the email address with the sender.
PROTECT YOURSELF AND YOUR LOVED ONES
If it sounds too good to be true, it probably is.
• Beware of anyone promising you high returns, low risk and “golden” opportunities. Take the time to ask questions that can keep you from getting scammed from common job and opportunity scams if you are in the market for a new job, investment or business opportunity.
Avoid grandparent scams.
• If someone claims to be a family member, verify with that family member by calling them directly. If you think your grandchild needs help, get in touch with them directly, not by email, social media or text, or call their parents before sending money unintentionally to a scammer.
Traditional passwords aren’t secure enough.
• Use the strongest authentication options provided everywhere they are offered, especially with banks, phone and email providers. If you are on a shared or public device, you should not save passwords or login details.
Never share your passwords or PIN.
• Keep your passwords and PINs a secret, even from close friends, family and teammates. It is never a good idea to share your login information.
By working together, we can prevent fraud before it happens.