Look Out for Online Scammers
Stay safe from scammers this holiday season by getting to know their most common scams:
- Order Confirmation Scams- These are unexpected calls/texts/emails that often refer to an unauthorized purchase and ask you to act urgently to confirm or cancel the purchase. These scammers try to convince you to provide payment or bank account information, install software to your computer/device, or purchase gift cards.
- Tech Support Scams- Scammers create fake websites claiming to provide tech support for your devices. Customers who land on these pages are lured to contact the scammer and fall prey to their schemes.
Here are some important tips so that you can identify scams and keep your account and information safe:
- Trust official company owned channels. For example, always go through the company’s mobile app or website when seeking customer service, tech support, or when looking to make changes to your account.
- Be wary of false urgency. Scammers may try to create a sense of urgency to persuade you to do what they’re asking. Be wary any time someone tries to convince you that you must act now.
- Never pay over the phone. Companies will never ask you to provide payment information, including gift cards (or “verification cards”, as some scammers call them) for products or services over the phone.