BY CAROL KANDO-PINEDA, ATTORNEY, FTC, DIVISION OF CONSUMER & BUSINESS EDUCATION
On the 5th day of Consumer Protection, you get an email or text message that’s supposedly from UPS or FedEx, complete with one of their logos — and it seems legit. It says your item is ready to ship but you need to update your shipping preferences. But here’s the lump of coal: the message is bogus and there is no package. Scammers are phishing for your information. And if you click on a link or download the attachment, you’re likely to end up with a virus or malware on your device that steal your identity and your passwords.
Avoid any holiday reindeer-livery confusion and follow these tips: