Add an ESSA Debit Mastercard® to your ESSA Checking Account1 for maximum security, convenience, and access.
Today’s card-not-present authentication solution means greater insights and better decisions. Mastercard Identity Check leverages the latest multi-layered authentication standards to help complete more transactions without disruption and ensures the right protocols are followed so that Mastercard can properly authenticate the transaction.
And best of all…it comes free with your ESSA Debit Mastercard®!
To protect your account, we monitor your debit card transactions for potentially fraudulent activity which may include a sudden change in locale (such as when your U.S. –issued card is used unexpectedly overseas), a sudden string of costly purchases, or any pattern associated with new fraud trends around the world. If we suspect fraudulent use, we will send a text notification to the cell phone on file for you to validate the transaction(s). If you do not respond to the text message(s), we may call you. Your participation in responding to our text or call is critical to prevent potential risk and avoid restrictions that we may place on the use of your card.
Our automated text or call will ask you to verify recent transaction activity on your card, which you will be able to do via your touch-tone keypad. If you prefer not to use the automated call system, take note of your case # and then call our fraud center at 877-253-8964.
Additionally, foreign transactions may be restricted due to the high risk of potential fraud. Fraud risks are monitored on a daily basis and countries are blocked accordingly. Please contact your local branch or our customer support at 855-713-8001 for more information.
Our goal, quite simply, is to minimize your exposure to risk and the impact of any fraud. To ensure we can continue to reach you whenever potential fraud is detected, please keep us informed of your correct phone number and address at all times. In the meantime, please be diligent in monitoring transaction activity on your account and contact us immediately if you identify any fraudulent transactions.
Mastercard® is a registered trademark, and the circle design is a trademark, of Mastercard® International incorporated. All third-party trademarks are property of their respective owners